Protecing Your Privacy
In the usual course of a real estate transaction, REALTORS may require from buyers and sellers, personal and property information. Some of this information may be considered private. Collecting this information is an essential part of the buying and selling process. At the same time, few things are more important to individuals than their privacy.
I value the trust of my clients and public, and recognize that maintaining this trust requires transparency and accountability for maintaining the confidentiality and security of the personal information shared with me.
When dealing with your personal information my business is guided by Canada’s Personal Information and Electronic Documents Act (PIPEDA) and the Canadian Real Estate Association's Privacy Code. The following 10 principles detail how your personal information is collected, protected and how you can address any concerns you might have.
PRINCIPLE 1 - ACCOUNTABILITY: We are responsible for the proper management of all personal information under our control, including information that has been passed onto third parties at the request of clients, for the provision of services requested by clients.
PRINCIPLE 2 - IDENTIFYING THE PURPOSES OF PERSONAL INFORMATION: We shall let you know the purposes of collecting your personal information before or at the time the information is collected.
PRINCIPLE 3 - OBTAINING CONSENT: We will obtain your consent before any personal information is collected, used or disclosed.
PRINCIPLE 4 - LIMITING COLLECTION OF PERSONAL INFORMATION: Only client information that is required for the purpose of buying or selling a home will be collected.
PRINCIPLE 5 - LIMITING USE, DISCLOSURE AND RETENTION OF PERSONAL INFORMATION: We will only use or disclose personal information for the reason it was collected, except with the consent of the consumer or as required by law.
PRINCIPLE 6 - ACCURACY OF PERSONAL INFORMATION: We will keep personal information as accurate, complete, current and relevant as necessary for its identified purpose.
PRINCIPLE 7 - PROTECTING INFORMATION: We protect our clients personal information with safeguards appropriate to the sensitivity of the information.
PRINCIPLE 8 - OPENNESS CONCERNING POLICIES AND PRACTICES: We make readily available the specific policies and practices relating to the management of personal information.
PRINCIPLE 9 - CONSUMER ACCESS TO PERSONAL INFORMATION: Upon written request, a client shall be informed of the existence, use and disclosure of his or her personal information and provided with access to it.
PRINCIPLE 10 - CHALLENGING COMPLIANCE: A consumer shall be able to address a challenge concerning compliance with the above principles to the designated accountable person or persons in the member office. For questions about information collected you can contact Andre directly or Derek Boswick, Homelife Realty Ones Chief Privacy Officer at 416-922-5533.
Frequently Asked Questions